Getting to know WMS and OMS, the backbone of e-fulfilment center

May 2, 2022 | Article

As online businesses grow in size and sophistication, they require two essential systems: an order management system (OMS) to manage front-end order processing and a warehouse management system (WMS) to manage back-end order fulfillment.

Eventually you’ll need tight OMS and WMS integration for eCommerce to provide the data you need to run your business. Let’s learn more about how both systems work.

So, first things first, what is OMS and WMS?

An OMS is a system used by fulfilment centers to accept orders from various marketplaces and online outlets, validate those orders, manage returns and track inventory and fulfillment. Meanwhile, a WMS is designed to manage the day-to-day activities in a warehouse. It guides inventory receiving, optimizes picking and shipping of orders, and advises on inventory replenishment.

OMS and WMS are particularly important for sellers who sell on multiple marketplaces. In this case, they can help you avoid some difficult situations. For instance, if you only have 100 of a particular SKU, but you have four channels where you sell that product, do you make all 100 available on all sites?

If so, you could have a backorder situation. Sure, the warehouse could send a partial shipment and the send the rest of the order when the inventory arrives, but that’s two shipments for one order. It’s not an ideal situation.

Once you start selling through different online marketplaces, including your own, you’ll want to have an internal OMS and WMS systems to manage and control those orders. With four marketplaces, you don’t want have to log into four different systems to know how many orders you have in each marketplace and how much inventory you have to support those orders.

You want one OMS system with the ability to run a wide variety of reports and group them by order source. With an OMS, visibility and control become simpler, and quite necessary, when you have multiple sales channels.

Have a fulfilment center do the job for you

But why bother building or investing your own OMS and WMS if you can just use the service provided by a fulfillment center? To check on order or inventory status, you just need to log into your fulfillment partner’s portal and every information you need is there, allowing you to ship them expediently and efficiently so they can reach your customers in timely manner. Maximum customer satisfaction, maximum profitability!

So, if you’re looking for an e-fulfillment partner that is experienced and offers seamless integration of OMS and WMS systems for E-Commerce, look no further than 8Commerce.

We provide:

  • Efficient processes and systems to help scale operations and manage volumes, ensuring customer satisfaction and sustained profitability
  • End-to-end visibility of the entire supply chain on a daily basis through integrated Management Information System (MIS) and dashboards
  • Smooth integration of OMS and WMS with customers’ ERP and marketplaces.

Contact us via by this link and learn why we are your fulfilment provider of choice.

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